This privacy policy sets out how PASTIFICIO MANSI uses and protects any information that you give PASTIFICIO MANSI when you use this website.

PASTIFICIO MANSI is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

PASTIFICIO MANSI may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Find below the information that we will record and safely store on our private database.

DELIVERY DETAILS

• Recipient full name
• Recipient telephone number
• Recipient full address
• Recipient postcode
• Recipient delivery preferences

BILLING DETAILS

• Cardholder full name
• Cardholder email

To collect the data above we use the initial input to check the postcode and the form at the end of the process.

Our website does not make use of proprietary cookies, but we take advantage of services provided by Google and Stripe that may set functional cookies where needed. To know more about these cookies you can visit this Google page and this Stripe page.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Where the information is necessary for the adequate performance of the contract between you and us for us to provide our services.
• For customer service and resolution purposes.
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided and we may personalise such content based on what we believe may be of interest to you.
• We may use the information for the purposes of fraud detection and prevention and enhancing safety on our website.
• We have a legitimate interest in obtaining and using the information as set out above in being able to provide and improve the service and marketing that you receive from PASTIFICIO MANSI. You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing communications or by contacting us by phone, post or email.

In order to provide our services, we may need to provide your information to our trusted third party partners, for example:

• Our supply and fulfilment partners in order to ensure we can process and complete your order.
• Our technology and service partners - www.matillda.com - to ensure we can provide a safe and secure site and improve the performance and relevance of our site to you.
• Our professional services partners in order to comply with our legal obligations.
• Police or any official law enforcement institutions from within or outside your country of residence.

We will not sell, distribute or lease your personal information to third parties unless we have your permission.

You may exercise any of the rights described in this section by sending an email to hello@pastamansi.com.

Please note that we will ask you to verify your identity before taking further action on your request. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

RECTIFICATION OF INACCURATE OR INCOMPLETE INFORMATION

You have the right to ask us to correct inaccurate or incomplete personal information concerning you.

DATA ACCESS AND PORTABILITY

You have the right to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).

DATA ACCESS

You are entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).

DATA RETENTION AND ERASURE

We generally retain your personal information for a period of six years after your last active use of our website (in line with our legal obligation to keep order information for this duration for tax, legal reporting and auditing obligations). If you no longer want us to keep your information, you can request that we erase your personal information at hello@pastamansi.com.

Please note that if you request the erasure of your personal information:

We may retain some of that information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, in case of fraud, to prevent further actions.

We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, we may keep some of your information for tax, legal reporting and auditing obligations.

The security of your data is very important to us. With this in mind we will take all appropriate steps to protect your data and will treat it with the utmost care and attention.

We use ‘https’ technology to secure access to all areas of our website.

We ensure that our systems are regularly monitored for possible vulnerabilities and attacks.